Entry Info

ATHLETE MEDICAL WITHDRAWALS 

If you cannot participate in the event for medical reasons, partial entry fee refunds are available in accordance with the below stated Athlete Medical Withdrawal policy only. After the stipulated dates, entry fees are non-refundable for medical withdrawals initiated by the athlete. Requests for eligible partial refunds on the basis of medical reasons must be notified to the organiser in writing via email at runawaysydney@theironmangroup.com with supported medical certificate outlining the condition before 11:59pm (AEST) Sunday 23 March 2025.  Partial refunds will only be issued for the entry fee where participation in the event is not appropriate due to medical reasons.   

Where eligible, please allow up to 30 business days for your refund to be processed. The refund is automatically issued to the credit card originally used to pay for the registration. If this card has since been cancelled or has expired, it is the athlete’s responsibility to notify our customer service team when requesting the eligible refund.  

Additional purchases paid for at the time of entry (if any) which are paid by the Event Operator to a third-party are not refundable. These non-refundable additional purchases include:  

Your options regarding refunds for merchandise purchased during registration are outlined in the Online Stores Terms and Conditions available via https://runaway-series.myshopify.com/pages/terms-conditions. Please note that refunds are not offered for change of mind merchandise purchases. 

Athletes who have deferred into this event from a previous year, transferred into this event, entered through the use of an Event Credit or complimentary (100% discounted) entry are not eligible for athlete withdrawal refunds.    

Please note: This event takes place in Sydney, NSW, Australia. It is each athlete’s sole responsibility to ensure that they can attend (including Athlete Check-In during specified times) and compete in the event on the day. Other than as provided for in the Athlete Withdrawal program set out above, no further remedies will be provided for change of mind, change of personal circumstances (including work conflicts), or injury. 

If you decide to withdraw at the event after collecting your race bib at Check-In, please advise Event Information onsite. If you need to withdraw on race day, your details must be recorded by the Drop Out Clerk located at Event Information. 

ROAD RUNNING PREGNANCY POLICY

• For Athletes that become pregnant after registering for HOKA Runaway Sydney Half Marathon: Event Organiser will provide a refund of the entry fee with proof of pregnancy or birth certificate of new child(ren).

• For Athletes that are adopting or birthing via surrogacy: Event Organiser will provide a refund of the entry fee with proof of surrogacy birth or adoption within three months prior, or two months post-event date.

Verification

Athletes are required to provide written confirmation, by a qualified person or through official documentation, of the relevant circumstance e.g. medical note signed by a doctor, physician or registered midwife.

Event Organiser reserves the right to request additional verification of the relevant circumstances and may deny a refund request if the documentation provided is deemed insufficient.