FAQs
Registration & Start Group
Unfortunately, we do not have a deferral program for this event.
Important: Our event terms and conditions are clearly stated and applied evenly to ensure equity across all athletes. Full details on HOKA Runaway Sydney Half Marathon Event terms and conditions can be found here.
Athletes can request to transfer their entry to a lesser or greater race distance up until such time as that race distance is sold out, subject to the following terms:
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To request a transfer from one race distance to another, athletes must log into their My Registration and select Change Category before 5:00pm (AEST) on 1May 2025. After this date, such requests can only be made at the Help Desk at Athlete Check-in.
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Transferring to a greater distance: Where an athlete requests to transfer to a greater distance and space is available, the athlete is required to pay the difference in entry fees between the two distances.
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Transferring to a shorter distance: Where an athlete requests to transfer to a shorter distance and space is available, the difference in entry fees will not be refunded.
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Athletes who deferred into this event, are required to contact runawaysydney@theironmangroup.comto request a change in distance.
Athletes can transfer their race entry to someone else in accordance with the below stated Person to Person Transfer date:
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Person-to-Person transfers accepted up until 11:59pm (AEST) on 1st May 2025. No Person-to-Person transfers accepted after this date. After this date, such requests can only be made at the Help Desk at Athlete Check-in.
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A transfer fee of $27AUD including all fees and taxes will be charged to the withdrawing athlete.
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Athletes can formally transfer their entry to someone else within the same distance event already entered.
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Additional purchases paid for at the time of entry (if any) which are paid by the Event Operator to a third-party are not refundable and will not be transferred with your entry. These non-refundable additional purchases include:
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Bib Postage
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Pre-purchased photo packs (please contact Sportograf directly)
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Donations
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Your options regarding refunds for merchandise purchased during registration are outlined in the Online Stores Terms and Conditions available via (https://runaway-series.myshopify.com/pages/terms-conditions). Please note that refunds are not offered for change of mind merchandise purchases.
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It is not possible to transfer your entry to someone else who is wanting to do a different distance event (i.e. Half Marathon to 10km).
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To transfer an entry to someone else, the initial registrant must log in to their My Registration select ‘Transfer Registration’ and follow the necessary steps. Please note: the receiving athlete will be sent a link to complete the registration and will need to pay for the entry (at the current entry price advertised at https://runawaysydneyhalf.com.au/entry-info/) in order for the transfer to process, then the original athlete will be refunded their entry fee less the $27AUD including all fees and taxes transfer fee.
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Athletes who deferred into this event, are required to contactrunawaysydney@theironmangroup.comto request a Person-to-Person transfer.
**As stated in the Athlete Waiver, under no circumstance are you permitted to give your bib to another person. The safety of our athletes is paramount, therefore we need to ensure we have correct details of all our athletes on course.
Due to reaching strict capacity limits, Athletes are now unable to make any further changes to start groups.
If you wish to start in a slower start group, you may do so on race day by starting in a group slower than the group on your bib.
Unfortunately, you are not able to move to faster start groups on race day, any athlete who attempts to do so will be disqualified.
The 10km event has now SOLD OUT and there is no waitlist. Entries are still available in the Half Marathon.
Athletes are unable to change distances at this point. If you would like to change distances, you can do so by completing person-to-person transfers.
More info found here.
2025 Runaway Sydney Half Marathon Terms & Conditions (21.1km, 10km)
ATHLETE MEDICAL WITHDRAWALS
Requests for refunds must be notified to the organiser via this form here.
If you cannot participate in the event for medical reasons, partial entry fee refunds are available in accordance with the below stated Athlete Medical Withdrawal policy only. After the stipulated dates, entry fees are non-refundable for medical withdrawals initiated by the athlete. Requests for eligible partial refunds on the basis of medical reasons must be notified to the organiser in writing via email at runawaysydney@theironmangroup.com with supported medical certificate outlining the condition before 11:59pm (AEST) Sunday 23 March 2025. Partial refunds will only be issued for the entry fee where participation in the event is not appropriate due to medical reasons.
Where eligible, please allow up to 30 business days for your refund to be processed. The refund is automatically issued to the credit card originally used to pay for the registration. If this card has since been cancelled or has expired, it is the athlete’s responsibility to notify our customer service team when requesting the eligible refund.
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45% of entry fee refundable for athlete medical withdrawal requests made up to 11:59pm (AEST) on 23 March 2025. No refunds for athlete medical withdrawals after this date.
Your options regarding refunds for merchandise purchased during registration are outlined in the Online Stores Terms and Conditions available via https://runaway-series.myshopify.com/pages/terms-conditions. Please note that refunds are not offered for change of mind merchandise purchases.
Athletes who have deferred into this event from a previous year, transferred into this event, entered through the use of an Event Credit or complimentary (100% discounted) entry are not eligible for athlete withdrawal refunds.
Please note: This event takes place in Sydney, NSW, Australia. It is each athlete’s sole responsibility to ensure that they can attend (including Athlete Check-In during specified times) and compete in the event on the day. Other than as provided for in the Athlete Withdrawal program set out above, no further remedies will be provided for change of mind, change of personal circumstances (including work conflicts), or injury.
If you decide to withdraw at the event after collecting your race bib at Check-In, please advise Event Information onsite. If you need to withdraw on race day, your details must be recorded by the Drop Out Clerk located at Event Information.
ROAD RUNNING PREGNANCY POLICY
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For Athletes that become pregnant after registering for HOKA Runaway Sydney Half Marathon: Event Organiser will provide a refund of the entry fee with proof of pregnancy or birth certificate of new child(ren).
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For Athletes that are adopting or birthing via surrogacy: Event Organiser will provide a refund of the entry fee with proof of surrogacy birth or adoption within three months prior, or two months post-event date.
Verification
Athletes are required to provide written confirmation, by a qualified person or through official documentation, of the relevant circumstance e.g. medical note signed by a doctor, physician or registered midwife.
Event Organiser reserves the right to request additional verification of the relevant circumstances and may deny a refund request if the documentation provided is deemed insufficient.
Race Bib Postage
Location: St Mary's Cathedral Square, College Street, Sydney (Google Address here)
Date: Friday 2 May 7:00am – 7:00pm, Saturday 3 May 8:00am – 4:00pm.
*Subject to change
If you are unable to attend Athlete Check-In, someone will need to collect your race bib on your behalf during check in opening hours.
You will need to provide them with a copy of your confirmation email.
HOKA Runaway Sydney Half Marathon offers an optional additional purchase of race bib postage for a limited time to domestic addresses only.
Bib Postage is available up until 19 January 2025, after this time there is no possibility for further race bib postage.
You will need to update your postal address on your existing registration. Login to your existing registration via your My Registration to edit your personal details.
Please note: After 19 January 2025 there is no ability to change/update your postal address, it is the athlete's responsibility to ensure their postal address is correct, no refunds will be provided for an incorrect postal address.
Do not worry! If you haven’t received your race bib, our team will need to re-allocate you a new race bib at athlete check-in.
If you are unable to attend athlete check-in, someone will need to collect your race bib on your behalf. You will need to provide them with a copy of your registration confirmation.
Athlete race bibs will begin arriving towards the end of April 2025. All bibs are sent in April regardless of when you complete your registration.
ie: If you register in December 2024, your race bib will still be sent in April 2025.
Athlete Check-In is only for athletes who need to collect their race bib. Of course, if you have your bib - you are welcome to come visit and check out the Sports Expo!
General Event Info
Yes, due to course management and road closure restrictions there are specific cut-off points on-course.
The below are the cut-off times for the 2025 event.
Half Marathon – athletes have until 11:30am to cross the finish line for Half Marathon. This gives the last expected runner to cross the start line 3 hours to complete the 21.1km distance. See specific course cut-off point here.
10km – athletes have until 11:30am to cross the finish line for the 10km. See specific course cut-off point here.
* These times are subject to change and based on the 2025 event
Start Group times for 2025 for race day can be found on the Event Schedule.
If you forgot to add these items during your registration, you can log back into your registration and add them via your My Registration
Half Marathon - Unfortunately, not as runners will need to maintain an average pace of 8:31min/km to they finish before the 9:50am course cut-off time.
10km – You are able to walk the 10km race, provided you maintain an average pace of 12min/km to meet the cut-off time of 9:25am.
* Subject to Change for 2025
