FAQs
Registration & Start Wave
Registrations are non-transferable between athletes, if you are unable to attend the race you will need to contact the team at runawaysydney@theironmangroup.com. As stated in the Athlete Waiver, under no circumstance are you permitted to give your bib to another person. The safety of our athletes is paramount, therefore we need to ensure we have correct details of all our athletes on course.
Full details on HOKA Runaway Sydney Half Marathon Event terms and conditions can be found here. Unfortunately, we do not have a deferral program for this event. Important: Please do not ask for an exception. Our Event terms and conditions are clearly stated and applied evenly, without exception.
Athletes can request to transfer their entry to a lesser or greater race distance up until such time as that race distance is sold out, subject to the following terms:
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To request a transfer from one race distance to another, athletes must log into their MyEvents account and select Change Category before 5:00pm (AEST) on 26 April 2024. After this date, such requests can only be made at the Help Desk at Athlete Check-in.
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Transferring to a greater distance: Where an athlete requests to transfer to a greater distance and space is available, the athlete is required to pay the difference in entry fees between the two distances.
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Transferring to a shorter distance: Where an athlete requests to transfer to a shorter distance and space is available, the difference in entry fees will not be refunded.
Athletes can transfer their race entry to someone else, subject to the following terms:
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Person to Person transfers accepted up until 5:00pm (AEST) on 26 April 2024. No Person-to-Person transfers accepted after this date or if the distance is sold out prior.
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A transfer fee of $27AUD (including all fees and taxes) will be charged to the withdrawing athlete.
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Athletes can formally transfer their entry to someone else within the same distance event already entered.
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Any other additional purchases, already paid for on your behalf by the Event Operator to a third-party service provider such as Sportograf Official Event Photographer photo packs, medal engraving tag or charity donations are not refundable and will not be transferred with your entry.
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It is not possible to transfer your entry to someone else who is wanting to do a different distance event (i.e. Half Marathon to 10km).
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To transfer an entry to someone else, the initial registrant must log in to their MyEvents account, select ‘Transfer Registration’ and follow the necessary steps. Please note: the receiving athlete will be sent a link to complete the registration and will need to pay for the entry (at the current entry price advertised at https://runawaysydneyhalf.com.au/) in order for the transfer to process. The original athlete will be refunded their entry fee less the $27AUD (including all fees and taxes) transfer fee.
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Athletes who deferred into this event, are required to contact event email to request a Person-to-Person transfer.
You will need to update your start wave on your existing registration. Login to your existing registration via your My Events portal to edit your details. You will be able to scroll to Event Questions and update your Start Wave.
Please note: Start wave changes are available until 17 March 2024, once a start wave is sold out not further changes can be made to enter this wave. All waves subject to strict capacity limits.
Race Bib & Postage
Location: St Mary's Cathedral Square, College Street, Sydney
Date: Friday 3 May 7:00am – 6:00pm, Saturday 4 May 8:00am – 4:00pm.
*Subject to change
If you are unable to attend Athlete Check-In, someone will need to collect your race bib on your behalf during check in opening hours.
You will need to provide them with a copy of your confirmation email.
HOKA Runaway Sydney Half Marathon offers an optional additional purchase of race bib postage for a limited time to domestic addresses only. This is available from 23 August 2023 – 31 January 2024 inclusive, after this time unfortunately there is no possibility for further race bib postage.
You will need to update your postal address on your existing registration. Login to your existing registration via your My Events portal to edit your personal details.
Please note: After 17 March there is no ability to change/update your postal address, it is the athlete's responsibility to ensure postal address is correct, no refunds will be provided for incorrect postal address.
Do not worry! If you haven’t received this by 1 May, our team will need to re-allocate you a new race bib at athlete check-in.
If you are unable to attend athlete check-in, someone will need to collect your race bib on your behalf. You will need to provide them with a copy of your registration confirmation.
Athlete race bibs will begin arriving towards the end of April 2024. All bibs are sent in April regardless of when you complete your registration.
ie: If you register in December 2023, your race bib will still be sent in April 2024.
Unfortunately not, only athletes who entered prior to the cut-off of 11:59pm(AEDT) 10 March 2024 will have their name printed on their race bib. After the cut-off time you will have your race number on the front.
General Event Info
Yes, the below are the cut-off times for the 2023 event.
Half Marathon – There are course cut-off points on the HOKA Half Marathon course, runners must have passed each distance point below.
10km – 9:15am cut-off for 10km runners. (Avg pace of 12min/kms)
Wave start times will be published here and on the event website 15 May 2023.
If you forgot to add these items during your registration, you can log back into your registration and add them via your RegisterNow portal.
- Open your 2023 HOKA Runaway Sydney Race registration
- Scroll to the bottom where you'll see a green button +Add Optional Items
- You will be able to add these items to your race registration.
Half Marathon - Due to course management and road closure restrictions there are strict cut-off points on-course. Runners will need to maintain an average pace of 9:15 per km to ensure they meet these times.
10km – You are able to walk the 10km race, provided you maintain an average pace of 12min/kms, this is required to meet the cut-off time of 9:15am.